Privacy Policy
YOHO Brewing Company recognizes that protecting and appropriately utilizing personal information entrusted to us by our customers and business partners (hereinafter referred to as "Customers, etc.") (meaning the information defined in Article 2, hereinafter referred to as "Personal Information") is an important social responsibility of our company. We hereby establish this Privacy Policy (hereinafter referred to as "this Policy") and will implement it in good faith.
1. Purpose of the Privacy Policy
The purpose of this policy is to ensure the protection of personal information, to provide our customers and others with ongoing peace of mind, and to inform them of their various rights regarding their personal information and our practices regarding the collection of such information.
2. Content of Personal Information
1.Information we receive from customers and others
The information we collect from customers and others includes names, addresses, phone numbers, email addresses, dates of birth, gender, marketing-related information, information entered by customers and others into forms provided by us, information regarding the services used and products purchased, and credit card information, as well as other information essential to our business transactions.
2.Information we collect when you visit our website
We may collect device information, log information, cookies and anonymous IDs, location information, IP addresses, and unique identifiers when you or other users visit our website.
3. Purpose of Use
The Company uses collected personal information for the following purposes:
- 1.To contact customers regarding purchase confirmations and other matters
- 2.To provide services, products, and information to our customers and others
- 3.To conduct marketing activities that meet the following criteria
- -1Providing advertisements and information about products, services, and campaigns via newsletters and email (Notes 1 and 2)
- -2Delivering behavioral targeting advertisements through advertising networks such as Google and Yahoo (Notes 1 and 2)
- -3Analyzing attribute information and behavioral history obtained by the company for understanding customer interests and preferences (Notes 3 and 4)
- -4Other matters equivalent to Items -1 through -3
- 4.To conduct analyses aimed at improving our services and products
- 5.To send surveys to help us further improve our services
- 6.To ensure compliance with the terms and conditions of services provided through our website and mobile site
- 7.To protect the services provided through our website and mobile site, as well as our customers and other users
- 8.To verify the identity of customers and other users when they submit requests regarding their personal information in accordance with this Policy
- 9.To fulfill our legal obligations (including laws of the location of our facilities, such as Japanese law)
- 10.To operate contests, lotteries, and other promotions
- 11.To fulfill contractual obligations to external vendors (such as credit card companies or airlines)
- 12.To provide company information regarding recruitment, and to communicate and manage various recruitment events and selection processes
- 13.For purposes of use separately specified or announced to you
- 14.For record retention
4. Methods for Collecting Information
We collect the personal information specified in Article 2 using the following methods.
1.Methods of collecting information directly from customers and others
With regard to the information described in Article 2, Paragraph 1, we may collect personal information from customers and others through activities such as creating an account on our website, purchasing products, responding to surveys, participating in lotteries or contests, contacting customer service, or applying for or using the services we provide.
2.Data collected from customers' devices and our network
With regard to the information described in Article 2, Paragraph 2, we may use cookies and related technologies to automatically collect your personal information from your devices when you use our website or other content.
3.Data collected from other companies
To ensure that our customers can use our services comfortably, we may collect personal information about customers and others by utilizing online services operated by third-party companies selected by us. We may also collect personal information about customers and others from the entities listed below: (i) Third-party credit card companies used by customers and others
4.Data collected from social media
When you voluntarily participate in social media activities or services organized by us, we may collect information regarding your contact details and identity, information related to product purchases, your online and network activity, and other information contained in your social media posts or profile.
5. Policy on the Handling of Information
- 1.We manage personal information entrusted to us by our customers and others in an appropriate and prudent manner, and we implement necessary and reasonable security measures to prevent the risk of leakage, loss, misuse, alteration, or unauthorized access. Furthermore, when collecting personal information via electronic means, we strive to ensure security by utilizing security technologies such as SSL (Secure Socket Layer) encryption to protect against interception by third parties during transmission.
- 2.We will always manage personal information provided by our customers and others in accordance with applicable laws.
6. Disclosure and Provision to Third Parties
- 1.In order to improve the quality of our services and enhance convenience for our customers and other stakeholders, we may outsource certain operations to third-party vendors. In such cases, we will instruct and supervise these vendors to ensure they manage the operations appropriately.
- 2.We will not disclose or provide your personal information to third parties, except in the following cases:
- -1When the customer or other relevant party has given their consent
- -2When disclosure or provision is required by law
- -3When it is necessary to protect human life, physical safety, or property, and it is difficult to obtain the consent of customers or other parties
- -4In cases where it is particularly necessary for the improvement of public health or the promotion of the healthy development of children, and where it is difficult to obtain the consent of customers or other parties
- -5Where it is necessary to cooperate with a national agency, a local government, or a person entrusted by such an entity in the performance of duties prescribed by laws and regulations, and where obtaining the individual's consent could impede the performance of such duties
- -6When disclosing or providing information to subcontractors to the extent necessary for providing services to customers and other parties
- -7In the event that personal information of customers or others, or the right to manage such personal information, is transferred as part of the transferred assets in connection with a business transfer
8. Compliance with Laws and Regulations
To ensure the reliable protection of personal information, we comply with all applicable laws and regulations regarding personal information, as well as relevant guidelines.
9. International Transfer of Personal Information
Since our company is based in Japan, if you access our website from a country other than Japan, your personal information may be transferred to Japan or another country where our servers are located or our databases are maintained. While we strive to protect your personal information in an appropriate manner, the laws and standards regarding the protection of personal information in Japan and other countries may not be as comprehensive as those in the country where you are located.
10. Opting In to Receive Information
You always have the option to choose the types of personal information you provide to us, as well as how you receive (or decline) communications from us. Please note that if you choose not to provide certain personal information, you may not be able to use some of the services we offer.
We may contact you based on the personal information you have provided to inform you of services or events that may be of interest to you. If you wish to opt out of receiving such communications or wish to change the method of communication between us, you may do so at any time by contacting the inquiry point listed in Article 16 (hereinafter referred to as the "Inquiry Point").
11. Retention Period for Information
We will retain your personal information for as long as we deem necessary based on the criteria set forth below, in order to fulfill the purposes described in this policy.
- 1. When we have an ongoing business relationship with a customer and are providing services to that customer (for example, while the customer has an account with us or continues to use our services)
- 2.If we are subject to a legal obligation
- 3.If we determine that retention is advisable in light of our legal position (such as statutes of limitations, litigation, or investigations by regulatory authorities)
12. Policy on the Handling of Personal Information of Individuals Under the Age of 20
We do not sell products or services to individuals under the age of 20, and we do not intentionally request or collect personal information from customers under the age of 20.
13. Respect for the Rights of Customers and Others
We respect the rights of our customers and others. If we receive a request regarding the disclosure, correction, suspension of use, restriction, or deletion of a customer's or other individual's personal information, or a request to exercise the right to data portability or the right to object as provided by law, we will verify the identity of the individual and respond within a reasonable and necessary scope. Additionally, if we have previously obtained a customer's or other individual's consent, they may withdraw that consent by contacting the designated inquiry point.
14. Contact for Inquiries Regarding Our Privacy Policy
If you have any comments, questions, or requests regarding this policy, or if you have any inquiries or complaints regarding the handling of personal information, please contact us through the "Contact Us" section on our corporate website.
15. Changes to Our Privacy Policy
We may review this Policy from time to time and make changes as necessary. If we make any changes to this Policy, we will post the revised Policy on the official Yaho Brewing website (hereinafter referred to as "this Website"). The revised Policy will take effect upon its posting on this Website.
*1We analyze information such as website browsing history and purchase history obtained from customers and others to provide services and deliver advertisements.
*2We may link information regarding customers' interests, browsing history, and other details obtained from third parties to the personal information we already hold about customers. In such cases, we will obtain prior consent from customers and use such information solely within the scope of the purposes listed above.
*3Our website uses cookies to enhance your user experience. For more information on how we handle cookies, please see "7. Cookies and Other Similar Technologies."
*4Our website uses Google Analytics (hereinafter "GA4"), a service provided by Google, to track visitor activity on our website. When GA4 is used on our website, Google collects, records, and analyzes your visit history to our site based on cookies issued by us. We receive the analysis results from Google to understand how you use our website. The information collected, recorded, and analyzed by GA4 does not contain any information that identifies specific individuals. Furthermore, this information is managed by Google in accordance with its privacy policy. You may stop the collection of your information through our use of GA4 by disabling GA4 in your browser's add-on settings. To disable GA4, download and install the "Google Analytics Opt-out Add-on" from Google's opt-out add-on download page, and then modify your browser's add-on settings. Please note that if you disable GA4, it will also be disabled on websites other than this Site that you visit; however, you can re-enable GA4 by reconfiguring your browser add-ons. For details regarding the GA4 Terms of Service, please visit the GA4 website, and for details regarding Google's Privacy Policy, please visit Google's website.
http://www.google.com/analytics/terms/us.html Google Privacy Policy
http://www.google.com/intl/en/policies/privacy/ Google Analytics Opt-out Browser Add-on
https://tools.google.com/dlpage/gaoptout?hl=en